Are you willing to say NO?

February 18, 2010

Service market leaders have found that success begins with limiting their focus and saying “NO.”

They say…

  • NO to certain markets
  • NO to some types of customers
  • NO to certain categories of service offerings
  • NO to some service levels
  • NO to expansion in some geographies
  • NO to certain growth opportunities

Wonderfully, saying “NO” to all these means an expanded “YES” to even better opportunities.

What are you saying no to?

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