The STOT Framework

I want to introduce a framework that has been helpful to me as an executive coach. The STOT framework is a structure that allows me to layer and understand the different elements of a client’s planning or unpack the issues they are facing. The framework is made up of four primary categories: strategic, tactical, operational,…

Read More

Major Business Systems

In this foundations video, Tom discusses the major systems in your business that ensure its survival and success. If you are not completely clear on how these major systems work and integrate in your business, you will struggle to diagnose and assess where issues are in your business. You can also define where development can…

Read More

Metacognition

In this video, I delve deeper into the topic of understanding the underlying theories, beliefs, and mental models that drive our thinking and actions in business. As individuals, every one of us have our own set of theories, beliefs and mental models that shape the way we do things, the way we think, and the…

Read More

An F-250 and a Trailer with Muff London

Muff London, the Founder and President of Document Shredding & Storage (DSS) based in Amarillo, Texas joins Tom on this episode. Muff shares the early story of starting the shredding business in a most unusual way, leveraging other people’s empty trucks and warehouse space before graduating to a F-250 and a trailer. She also shares…

Read More