Owner! Pay Yourself A Market-Based Wage

  What an owner pays themself is a high controversial topic. It’s often because no one ever asks them about what they pay themselves and why they made that decision. That question is usually off-limits. But even if no one asks that question of you, it matters. If you’re watching this video, you need to…

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Bottlenecks and Constraints

  While planning often requires us to set a goal or expected outcome for our business or a process within our business, reality tends to be different. When the expected result is not what we had hoped for, the action you need to take is to analyze and troubleshoot in order to improve the outputs…

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Organizational Problem Solving

  Recurring problems in your operation can be challenging, especially when they keep happening but show up in different ways. Often the immediate response is to solve the presenting problem but it’s not often effective because the problem exists at another level in the organization. In this training video we look at the four organization…

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Salary Cap

  In most shred businesses, the highest expense item on your P&L is the salary and bonus line for yourself and your employees. In this video, Tom explains the importance of understanding and defining your salary cap. With obvious connection to professional sports teams, the salary cap in a private business does not work to…

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Improve Your Hiring Practices

  One of the hardest areas of business ownership and management is the hiring process. Practiced in a haphazard way, it’s an business function full of landmines and unexpected surprises. The costs of bad hiring are enormous, especially when there’s a tight labor market. In this video, Tom outlines a more rigorous hiring process that…

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Marketing Tactical Triangle

  Often described as the primary formula of marketing, the tactical triangle will simplify and clarify. Once you understand it, it will save you time, money and lost opportunities. Nearly everything you need to know about marketing is tucked away in the triangle. Its usefulness may not be immediately apparent, but as you get to…

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Managing by Commitment Part 2: The Circle

  In the Part 2 of this leadership video, Tom focuses on the alternate path to managing by assumption or expectation – managing by commitment. This process can radically impact how you manage and the results you get from implementing it in your life and shred business. If Tom only had one lesson he could…

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Managing by Commitment Part 1: The Gap

  As a leader in your business, it’s easy to get frustrated and annoyed by team members who don’t do what you expect them to do. When their actions do not live up to your expectations, you get stuck in the “gap”. In Part 1 of this two-part business leadership training video series, Tom explains…

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Owner Roles

  In this foundation video, Tom outlines the specific role distinctions you play in your business as the owner or as co-owners. As you understand these specific roles, you can see when you are in a specific role, and then know when to switch into another one. Be sure to watch the STOT Framework video before this…

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