Navigating Legal Pitfalls in Your Businesses with Attorney James Reid IV

In this episode, we delve into the complex world of employee law in shredding companies with attorney James Reid, who shares his expertise on navigating unconscious bias, employee relations, and legal pitfalls he’s observed in small businesses. We discuss the importance of understanding protected classes, documenting performance issues, and having clear and transparent policies in…

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Transitions with Bob Johnson

In this episode, I interview Robert (Bob) Johnson, the former CEO of NAID and i-SIGMA about his journey in the information destruction industry. As a pioneer in the field and founder of the National Association for Information Destruction (NAID), Bob shares his story which began with his grandfather’s insulation business, to working as a security…

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Small Market Success with Patrick DeVries

In this episode I’m joined by Patrick DeVries, Owner & Founder of DeVries, Inc based in Spokane, Washington. He describes how he started with a records storage service and then grew steadily with the addition of courier and delivery services, then shredding services, and then the warehouse services have grown his business over the years.…

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Maximizing Sales and Client Success with Brinn Johnston

On this episode I chat with Brinn Johnston, the Manager of Client Success and Fulfillment with All Points Shredding & Medical Waste, based in Stuart FL. Brinn talks about inside sales for shredding, the different sales tactics for winning more deals, and specific ways she’s found to improve the process. We spend some time discussing…

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The Veteran Driver Mashup

 In this episode of the Shred Coach podcast, veteran shred truck drivers Jesus Rivera of UltraShred Technologies in Jacksonville FL and Pat Lashley of Crown Shredding of Orlando, FL share the secrets to their success. They discuss the challenges of driving shredding trucks, such as navigating tight spaces and dealing with customer requests, as…

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A Veteran Driver with Johnie Williams

Join us as we sit down with Johnie Williams, a seasoned shred truck driver with 17 years of experience at Time Shred in New York City. Johnie’s journey began in 2006 when he was asked to drive Time Moving’s first shred truck, a challenge as the truck was much larger than the straight trucks he…

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Data & Cyber Security with Angie Singer Keating

On this episode Tom chats with Angie Singer Keating, CEO and co-founder of Reclamere, a cyber security and data destruction company. Angie outlines the distinctions and alignment between the various data security service offerings they provide as well as how those services evolved. She shares how she thinks about marketing and the role of being…

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Nathan Campbell on All Things i-SIGMA

On this initial episode of 2023, Tom chats with Nate Campbell, i-SIGMA’s CEO about current happenings and directions in the association. Nate became CEO of the association in August of 2022. He shares the story of his early start in the information management industry, and the road from then till present. In the conversation, Nate…

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Shred Plant Optimization with Jeff Beaudoin

On this episode Tom chats with Jeff Beaudoin, Operations Manager at Ameri-Shred, Corp. Jeff is an Engineer by training, but has been involved in manufacturing, sales, design and layout of shredding plants for shred operators for many years. Jeff provides valuable insight about the thinking and planning required for a new, plant-based operation. He also…

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Shred Truck Insider with Guy Wakutz

Guy Wakutz, President of Alpine Shredders, a shed truck manufacturer based in Kitchener, Ontario joins Tom on this episode. Guy shares the current state of the shred truck industry as it relates to supply chain issues, costs and implications. He also recommends how business owners need to think about acquiring a new truck in the…

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