Are you willing to say NO?
Service market leaders have found that success begins with limiting their focus and saying “NO.”
- NO to certain markets
- NO to some types of customers
- NO to certain categories of service offerings
- NO to some service levels
- NO to expansion in some geographies
- NO to certain growth opportunities
Wonderfully, saying “NO” to all these means an expanded “YES” to even better opportunities.
What are you saying no to?