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Maximizing Sales and Client Success with Brinn Johnston

Episode 33

March 7, 2023

On this episode I chat with Brinn Johnston, the Manager of Client Success and Fulfillment with All Points Shredding & Medical Waste, based in Stuart FL.

Brinn talks about inside sales for shredding, the different sales tactics for winning more deals, and specific ways she’s found to improve the process. We spend some time discussing how sales and operations work together instead of adversarially to create better results.

This is a highly practical episode and should be required listening for any shredding operator and their inside sales or customer service teams.
Brinn Johnston
Manager of Client Success and Fulfillment