Managing by Commitment Part 1: The Gap
As a leader in your shred business, it's easy to get frustrated and annoyed by team members who don't do what you expect them to do.
As you reach the end of the year, your attention as an owner or executive of your business turns toward planning for next year.
Managing by Commitment Part 2: The Circle
Tom focuses on the alternate path to managing by assumption or expectation - managing by commitment.
Mosquitos, Rodents and Black Swans
We often miss a diverse set of hostile and antagonist forces that could create bigger problems for us.